Privacy Policy

Your documents stay yours. Learn how we protect your privacy.

Last updated: January 2026

At ScanDocPro, privacy isn't a feature—it's our foundation. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and services.

Information We Collect

We collect minimal information necessary to provide our services: • **Account Information**: Email address and authentication details when you create an account. • **Usage Data**: Anonymous analytics about app features used and performance metrics. • **Device Information**: Device type, OS version, and app version for troubleshooting. We do NOT collect or store your scanned documents on our servers unless you explicitly choose cloud backup.

How We Protect Your Data

Your security is our priority: • **On-Device Processing**: Most document processing happens locally on your device. • **Encryption**: All data transmissions use industry-standard TLS 1.3 encryption. • **Secure Storage**: Any cloud backups use AES-256 encryption at rest. • **Regular Audits**: We conduct regular security audits and penetration testing. We implement the same security standards used by SendFaxPro, trusted by thousands of businesses.

Your Privacy Rights

You have full control over your data: • **Access**: Request a copy of all data we hold about you. • **Deletion**: Delete your account and all associated data at any time. • **Portability**: Export your data in standard formats. • **Opt-out**: Disable analytics collection in app settings. To exercise these rights, contact us at privacy@scandoc.pro

Data Retention

We retain data only as long as necessary: • **Account Data**: Retained while your account is active, deleted within 30 days of account closure. • **Cloud Backups**: Retained according to your chosen plan settings. • **Analytics**: Anonymized after 90 days. • **Crash Logs**: Deleted after 30 days. You can request immediate deletion of any data at any time.

International Data Transfers

ScanDocPro operates globally with data protection: • **GDPR Compliance**: Fully compliant with EU data protection regulations. • **Data Localization**: Choose where your data is stored (EU, US, or Asia-Pacific). • **Standard Contractual Clauses**: For any necessary international transfers. • **Privacy Shield**: We adhere to applicable data transfer frameworks. Our servers are located in ISO 27001 certified data centers.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@scandoc.pro
  • Address: 4AI Info Tech, Ankara, Turkey